Refund Policy
Effective Date: [12/03/25]
Introduction
At Sri Technology, we strive to provide high-quality digital products and services. However, we understand that issues may arise, and we want to ensure a fair and transparent refund policy. Please review our policy below to understand your rights and eligibility for refunds.
1. Eligibility for Refunds
Since our products are digital and instantly accessible upon purchase, refunds are only granted under specific conditions:
- If the product is not delivered or is inaccessible due to technical issues on our end.
- If the product is significantly different from the description provided on our website.
- If there is a defect or technical issue that prevents the product from functioning as intended, and we are unable to resolve it.
2. Non-Refundable Cases
We do not offer refunds in the following cases:
- Change of Mind: If you simply decide that you no longer want the product after purchase.
- Accidental Purchase: If the product was purchased by mistake but successfully delivered.
- Failure to Meet System Requirements: If the product does not work due to incompatibility with your device or software.
- Downloaded or Used Products: Once a digital product has been accessed, downloaded, or used, refunds will not be granted unless there is a proven defect.
3. Requesting a Refund
To request a refund, please follow these steps:
- Contact our support team at [Insert Contact Email] within 24 of purchase.
- Provide your order details and a clear explanation of the issue.
- If applicable, include screenshots or evidence of the problem.
Our team will review your request and respond within 2 Working day with a resolution or further instructions.
4. Refund Processing
- Approved refunds will be processed within 10 business days.
- Refunds will be issued to the original payment method used for the purchase.
- Depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.
5. Contact Us
If you have any questions or concerns regarding our refund policy, please contact us at:
Sri Technology
Website: https://store.sritechnology.in/
